Returns & Exchanges
At Online Bike Accessories for Cyclists, we want you to be fully satisfied with your gear. If your purchase doesn't meet your performance needs, you can return or exchange unused items within 30 days of delivery.
Initiate Your Request
Log into your account portal and select the order containing the items you wish to return to receive a unique Return Authorization number.
Pack Your Gear
Securely place the unused accessories in their original packaging, ensuring all tags, manuals, and protective wrappings are intact.
Affix the Shipping Label
Print the prepaid shipping label provided via email and attach it to the outside of your package, covering any previous delivery markings.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing